When your doctors are performing better, so is your hospital. But waiting for a yearly performance review to give providers feedback isnt always the best way to make sure they take your words to heart, especially since an incident you bring up may be just a hazy memory by the time the review rolls around. Instead, providing feedback and assessments to providers in real time can offer better opportunities for growth, according to Hospitals & Health Networks (H&HN). This doesnt necessarily mean you should abandon long-term performance reviews. Real-time feedback can complement those meetings by helping doctors understand the specifics of the comments they receive and implement the suggestions quickly.H&HN looked at Temple University Hospital in Philadelphia, which created a system that allows providers to receive immediate feedback.Using a mobile app or web-based software program, doctors are able to rate their peers and supervisors on specific characteristics the hospital found essential to providing value-based care.
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