As health systems work to get the most from their physicians’ EHR charting, experts say its important to focus on the right metrics while working toward greater buy-in from doctors.Hospitals and health systems trying to survive and thrive under value-based reimbursement realize that optimal clinical documentation is key to ensuring quality care and optimizing revenue cycle management.Giving good feedback to physicians as they chart their care every day, helping them to log their diagnoses and treatments with accuracy, specificity and completeness is an essential skill for the era of accountable care.Clinical documentation improvement specialists are trained to have a firm grasp the clinical details of high-quality care and to be able to spot gaps in electronic health record charting. Technology natural language processing, machine learning can help in big ways, but good CDI also definitely depends on good person-to-person communication and collaboration.

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