Prime Care Family Practice COO Amar Shah says the platform helps it address quality, cost and overutilization. Prime Care Family Practice in Prince George, Virginia, is using its ambulatory EHR to help deliver optimal care while gaining efficiencies and trimming costs. The EHR is part of the backbone of operations at the physician group practice.Documentation consistency is critical to standardizing care, said Dr. Amar Shah, COO and a practicing physician. The creation of templates for chronic disease states and standing orders ensures a high level of quality. Making these tasks efficient and reproducible saves times, which can be directed toward patient care.Integration with lab interfaces and hospital networks no longer is an option, he said. Primary care providers are tasked with coordinating care efficiently within a 20-30 minute office visit. Phone calls and fax requests for patient records increase delays in patient care.

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