Thursday, January 9, 2025
The true cost of patient registration is hard to analyze because most providers and hospitals have convinced themselves they need to handle patient registration, instead of the patient handling it themselves. Therefore, the cost for patient registration can’t be improved and constantly increases based on new industry standards, such as meaningful use questions and ever-increasing
[ Read More ]Medical professionals gain their reputation through their ability to offer the highest quality of care possible to their patients. When a patient receives quality health care, they will normally tell others about it providing the doctor with valuable word of mouth references that are based on the patient’s personal experiences. What if the doctor is
[ Read More ]Whatever we do in the healthcare space, it is eventually meant for the greater good of patients, which is why today the aim of modern healthcare is shifting towards value-based reimbursement and with that the process is getting modified accordingly. Gradually, patient-centric care is becoming prevalent. The current standards require enhanced patient experience, and that
[ Read More ]Around just about every corner, there is a story about the use of data in today’s business landscape. Customers are asked to provide information on their location when visiting a specific website, behind-the-scenes technology gathers data relating to buyer preferences, and experience surveys are sent within moments of completing a transaction – all for the
[ Read More ]A couple of years ago, we were thinking of ways to expand the healing arts program at our hospital for children. We decided that creating an artist-in-residence program would further help our patients and families. There is a small house on campus where the artist could stay. Our amazing Child Life and Creative Arts therapy department that
[ Read More ]The field of patient experience has emerged over the past decade. Like patient safety in its infancy, this field has not been fully embraced by the health care industry. While measuring customer experience in order to improve may seem like a noncontroversial standard practice in most other industries, the practice is not entirely accepted among
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