When Parkland Health & Hospital System in Dallas replaced its 61-year-old hospital with a new state-of-the-art campus across the street in 2015, staffers transferred patients to the new facility by wheeling them across a sky bridge that connects the two buildings.While the move sounds simple, it required extensive planning, training and IT involvement every step of the way.The new 862-bed, 2.1 million-square-foot Parkland Memorial Hospital is twice the size of its predecessor and features all new equipment and technology, including virtual desktops and mobile devices for communication. To prepare for the move, hospital officials held practice sessions called day-in-the-life events every Friday in the months prior to the grand opening.When you have major changes to infrastructure, layout and workflows, its important to do tabletop dry runs of patient care in the new facility, says Matthew Kull, Parklands senior vice president and CIO. Each department went in and worked with the new building. We always paired them with IT analysts to make sure that as lessons were learned, we could respond quickly and update systems accordingly.
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