Insider-caused breaches have proved to be costly for a number of companies, according to a report from cybersecurity firm Forcepoint. Tech experts suggest some training strategies to help your staff from causing data loss or leak. Technology can do its part in protecting against cyberattacks, but user education is key to bolstering the human factor. There are different ways to look at user education and different ways to train during the educational process, some experts point out. Healthcare organisations should look at insiders on a spectrum; essentially, users fall into a category accidental, compromised or malicious but can fluidly move along this continuum based on external factors such as job satisfaction, training or fatigue, said Bob Hansmann, director of security technologies at Forcepoint. The key here is that the way that each type of insider interacts with data, like patient records, and their intentions or motivations behind that interaction vary.” For Hansmann, knowing the types of insiders can help in designing the appropriate types of education and solutions to prevent insider-caused data hacks. Accidental insiders. They can be inadvertent actors or convenience seekers both make unintentional mistakes whether the intent was due to negligence or simply attempting to do their job, but not following the process, Hansmann said. These insiders require a focus on education, awareness and best practices for completing tasks safely and effectively, he added.

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